Multiple Locations

Brunel Court, Colliford Court, Grafham Court, Metropolitan Court, Monfort Court, Nevis Court, Ravensbourne Court, St Hilda's Court, Walbrook Court, Welford Court

Notice

Dear Customers, We have seen services drop to the following developments, we believe the issue to be with our incoming fibre to the building and have raised incidents with our carrier for investigation. We are working to restore services as quickly as possible, please accept our apologies at any inconvenience caused. Kind Regards NOC Team

Updates

2025-10-17 13:29:40

3 weeks ago

Fibre damaged and fibre was replaced
2025-10-07 15:28:32

1 month ago

Dear Customers, The civil works have been completed and the engineers are working to replace the damaged fibre cable to restore service. Kind Regards NOC Team
2025-10-07 12:41:40

1 month ago

Dear Customers, Following further investigation, the fibre break has been confirmed as extensive and will require civil engineering works to complete the repair. Our supplier is currently arranging these works, and we are awaiting an updated estimate for the time to restore service. We understand the impact this has and assure you we are working closely with our supplier to expedite the repair. Further updates will be provided as soon as more information becomes available. Kind regards, NOC Team
2025-10-06 16:51:26

1 month ago

Dear Customers, The specialist engineers are on site working to resolve the issue and will continue to work until service is restored. We will provide further updates as they come through as the engineers continue to work on resolving the issue. Kind Regards NOC Team
2025-10-06 14:05:25

1 month ago

Dear Customers, Engineers have attended site and have found cable damage to our incoming fibre, a specialist team has been requested to attend and resolve the issue. Updates will follow as they become available. Kind Regards NOC Team

Back