Incident

Completed

Start

Oct 4, 2025 4:56 pm
1 day ago

End

October 5, 2025 08:16
16 hours ago

Duration

15 hours, 20 minutes and 25 seconds

2 Updates

Area Affected

Whinbush Drive, Old Oak Close

Notice

We have received reports of connectivity issues at these locations today. Our team has investigated and identified a potential routing issue. A case has been opened with our upstream provider, who will now investigate. We will provide an update as soon as we receive further information. Thank you for your patience. NOC Team

Updates

  • 2025-10-05 08:16:25

    16 hours ago

    Our third-party provider identified and resolved the issue, which was caused following a power outage on site. Service was successfully restored at approximately 11:00pm on 4th October. Thank you for your patience while this was resolved. NOC Team

  • 2025-10-05 08:15:50

    16 hours ago

    Our third-party provider identified and resolved the issue, which was caused following a power outage on site. Service was successfully restored at approximately 11:00pm on 4th October. Thank you for your patience while this was resolved. NOC Team

Back