Incident
Completed
Start
Oct 4, 2025 4:56 pm1 day ago
End
October 5, 2025 08:1616 hours ago
Duration
15 hours, 20 minutes and 25 seconds2 Updates
Area Affected
Whinbush Drive, Old Oak Close
Notice
We have received reports of connectivity issues at these locations today. Our team has investigated and identified a potential routing issue. A case has been opened with our upstream provider, who will now investigate. We will provide an update as soon as we receive further information. Thank you for your patience. NOC Team
Updates
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2025-10-05 08:16:25
16 hours ago
Our third-party provider identified and resolved the issue, which was caused following a power outage on site. Service was successfully restored at approximately 11:00pm on 4th October. Thank you for your patience while this was resolved. NOC Team
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2025-10-05 08:15:50
16 hours ago
Our third-party provider identified and resolved the issue, which was caused following a power outage on site. Service was successfully restored at approximately 11:00pm on 4th October. Thank you for your patience while this was resolved. NOC Team