Incident

Completed

Start

Nov 3, 2025 8:56 am
1 month ago

End

November 4, 2025 09:09
1 month ago

Duration

1 day and 13 minutes

2 Updates

Area Affected

Multiple Locations

Bingham Point, Eardley Point, Gill Court, Ormsby Point, Sandham Point, Walpole Place, Arthur Grove, Burrage Road, Chapman Court, Dawson Close, Invermore Place, Richmond Place, Plumstead, Ruddstreet Close

Notice

Please be advised that we are aware of an issue affecting the area. We currently believe there is an issue with the fibre or physical equipment on site and we are engaging with our 3rd party. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

  • 2025-11-04 09:09:00

    1 month ago

    Following further visits from engineers, this was resolved yesterday due to a hardware issue on site. We have now completed our monitoring and can confirm no further drops.

  • 2025-11-03 13:51:02

    1 month ago

    3rd party engineers are now on site diagnosing the issue. We will update our status page once further information is available. We apologise for any inconvenience caused.

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