Incident
Completed
Start
Nov 3, 2025 8:56 am1 month ago
End
November 4, 2025 09:091 month ago
Duration
1 day and 13 minutes2 Updates
Area Affected
Multiple Locations
Bingham Point, Eardley Point, Gill Court, Ormsby Point, Sandham Point, Walpole Place, Arthur Grove, Burrage Road, Chapman Court, Dawson Close, Invermore Place, Richmond Place, Plumstead, Ruddstreet Close
Notice
Please be advised that we are aware of an issue affecting the area. We currently believe there is an issue with the fibre or physical equipment on site and we are engaging with our 3rd party. We will update our status page once further information is available. We apologise for any inconvenience caused.
Updates
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2025-11-04 09:09:00
1 month ago
Following further visits from engineers, this was resolved yesterday due to a hardware issue on site. We have now completed our monitoring and can confirm no further drops.
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2025-11-03 13:51:02
1 month ago
3rd party engineers are now on site diagnosing the issue. We will update our status page once further information is available. We apologise for any inconvenience caused.