Incident
Completed
Start
Jun 9, 2025 12:01 pm2 weeks ago
End
June 10, 2025 10:042 weeks ago
Duration
22 hours, 3 minutes and 19 seconds1 Updates
Area Affected
Multiple Locations
Blake House, Keats House, Slough, Langton House, Siddons House, Sycamore Lodge, Keats House, Harrow
Notice
Dear Customers, We're aware of an issue with your developments. We're investigating internally and with our third party fibre provider. Impact: Total loss of service. Kind Regards 4THU Infrastructure Team.
Updates
-
2025-06-10 10:04:29
2 weeks ago
Dear Customers, This is now resolved following a fibre break in the network, which has now been repaired. Kind Regards, 4THU Infrastructure Team.