Incident

Completed

Start

Jun 9, 2025 12:01 pm
2 weeks ago

End

June 10, 2025 10:04
2 weeks ago

Duration

22 hours, 3 minutes and 19 seconds

1 Updates

Area Affected

Multiple Locations

Blake House, Keats House, Slough, Langton House, Siddons House, Sycamore Lodge, Keats House, Harrow

Notice

Dear Customers, We're aware of an issue with your developments. We're investigating internally and with our third party fibre provider. Impact: Total loss of service. Kind Regards 4THU Infrastructure Team.

Updates

  • 2025-06-10 10:04:29

    2 weeks ago

    Dear Customers, This is now resolved following a fibre break in the network, which has now been repaired. Kind Regards, 4THU Infrastructure Team.

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