The Elms

Notice

We are aware of a service outage affecting the listed developments. Our engineering team is currently investigating the issue as a priority and working to identify the root cause and restore services as quickly as possible. Further updates will be provided shortly as more information becomes available. We apologize for any inconvenience this may cause and thank you for your patience.

Updates

2026-01-08 09:07:10

16 hours ago

Our engineers have attended site, identified the fault, and resolved the issue. The cause was a power issue affecting our equipment. We have been monitoring since the site came back online and have seen no further interruptions. Services should now be operating normally. We apologise for any inconvenience caused. If your services are still affected, please let us know so we can investigate further.
2026-01-02 15:30:12

6 days ago

We have been made aware that the fault is a fibre issue further up in our carriers network, we have been told field engineers have been deployed and are due at the affected area by 5pm. Services should restore automatically once they have resolved this issue. We apologies for any inconvenience this may cause.

Back