Incident

Completed

Start

Feb 20, 2026 1:10 pm
9 hours ago

End

February 20, 2026 15:00
7 hours ago

Duration

1 hour, 50 minutes and 46 seconds

3 Updates

Area Affected

Multiple Locations

Adelphi 1, Adelphi 2, Adelphi 3, Victoria Riverside

Notice

Dear Customers, We are aware of an issue affecting your service. We have engaged with our 3rd party to triage the issue as we believe this issue is with them. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

  • 2026-02-20 15:00:46

    7 hours ago

    Incident Resolved - 3rd Party Core Network Issue.

  • 2026-02-20 14:11:11

    8 hours ago

    Services have now restored. We are awaiting for the root cause of the issue and we will monitor from here for the next hour. We apologise for any inconvenience caused.

  • 2026-02-20 14:02:37

    8 hours ago

    Our 3rd party have confirmed an issue within the area. It is now being investigated by core network engineers. We will update our status page once further information is available. We apologise for any inconvenience caused.

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