Incident
Completed
Start
Feb 20, 2026 1:10 pm9 hours ago
End
February 20, 2026 15:007 hours ago
Duration
1 hour, 50 minutes and 46 seconds3 Updates
Area Affected
Multiple Locations
Adelphi 1, Adelphi 2, Adelphi 3, Victoria Riverside
Notice
Dear Customers, We are aware of an issue affecting your service. We have engaged with our 3rd party to triage the issue as we believe this issue is with them. We will update our status page once further information is available. We apologise for any inconvenience caused.
Updates
-
2026-02-20 15:00:46
7 hours ago
Incident Resolved - 3rd Party Core Network Issue.
-
2026-02-20 14:11:11
8 hours ago
Services have now restored. We are awaiting for the root cause of the issue and we will monitor from here for the next hour. We apologise for any inconvenience caused.
-
2026-02-20 14:02:37
8 hours ago
Our 3rd party have confirmed an issue within the area. It is now being investigated by core network engineers. We will update our status page once further information is available. We apologise for any inconvenience caused.