Incident

In Progress

Start

Apr 21, 2026 9:28 am
2 hours ago

3 Updates

Area Affected

Multiple Locations

Curlew House, DeHavilland Square, Friars Close, Jack Snipe House, Lapwing House, Piper Way, Plover House, Red Shank House, The Maltings, Romford, Fenmans Gardens, Skipper Court, Portman House, Kingsley Mews, Omega Court, Gibson Court, Chamberlain Close, Graveney Court

Notice

Dear Customers, We are aware of an issue affecting your service. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

  • 2026-04-21 10:54:10

    52 minutes ago

    Service has been restored; however, we do not yet consider the issue fully resolved until the root cause is confirmed. We will continue to monitor closely. We apologise for any inconvenience caused.

  • 2026-04-21 10:33:03

    1 hour ago

    Engineers are en route to the problem area, with an estimated arrival time of 11:15am. We will provide a further update as soon as one is available.

  • 2026-04-21 09:51:57

    1 hour ago

    Our upstream provider has confirmed that there is an incident in the area currently affecting these services. They are actively investigating the issue, and we are awaiting further updates from their team. We will continue to monitor the situation closely and provide updates on our status page as soon as more information becomes available. We apologise for any inconvenience caused and appreciate your patience.

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