Grapnel House

Notice

Dear Customers, We are aware of an issue affecting your service at Grapnel House. The issue has been escalated to our upstream provider, who is currently investigating. We will provide a further update as soon as additional information becomes available. We apologise for any inconvenience caused.

Updates

2026-05-02 10:15:15

3 hours ago

Engineers completed works on site and restored service at approximately 09:00. We will continue to monitor to ensure ongoing stability. We apologise for the inconvenience caused.
2026-05-02 08:13:05

5 hours ago

Engineers are currently on site investigating the issue. We will provide a further update as soon as more information becomes available.
2026-05-02 06:44:59

6 hours ago

We have observed continued disruption to this service overnight. This has been reported to our upstream provider, who is currently investigating. We will provide a further update as soon as more information becomes available.
2026-05-01 20:24:48

17 hours ago

Connectivity to the property has now been restored. We are following up with our upstream provider to determine the root cause of the issue. Thank you for your patience while this was being resolved.

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