Incident

Completed

Start

Jul 2, 2025 2:19 pm
8 months ago

End

July 4, 2025 09:05
8 months ago

Duration

1 day, 18 hours and 46 minutes

6 Updates

Area Affected

Multiple Locations

Turner Court, Birtchnell Close, Quennell House, Sheldon Way

Notice

Please be advised that we are aware of an issue affecting this development. We continue to investigate the issue at hand. Service is currently intermittent and we are seeing drops in services. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

  • 2025-07-04 09:05:39

    8 months ago

    Incident Monitored +12hr. 3rd party network card had ceased up. Following repairs of this service has been stable.

  • 2025-07-03 16:31:56

    8 months ago

    Our 3rd party have identified and resolved the issue. We are now monitoring to see if this has fully restored service. We will revert back to the status page once we have concluded monitoring for over 12-24 hours and either close the incident or continue to push the 3rd party to resolve the issue should it continue to drop.

  • 2025-07-03 14:22:17

    8 months ago

    We continue to push our 3rd party for additional updates. We have also escalated the issue externally and internally to push for a permenant fix. We will revert back to the status page once we have this information.

  • 2025-07-03 13:15:32

    8 months ago

    We continue to push our 3rd party for additional updates. At this moment in time our 3rd party continue to diagnose the fault. We will revert back to the status page once we have this information.

  • 2025-07-03 08:26:28

    8 months ago

    We continue to push our 3rd party for an update. We will revert back to the status page once we have this information.

  • 2025-07-02 15:07:50

    8 months ago

    We have engaged with our 3rd party who have advised they are also seeing some issues on the service. We will update once we have further infomation.

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