Incident

In Progress

Start

May 18, 2026 3:51 pm
13 hours ago

2 Updates

Area Affected

Multiple Locations

Delamere Court, Crewe, Norris House, Partridge Close, Beames House, Trevithick House, Worsdell House, Ivatt House, Allan House, Locke House

Notice

Dear Customers, Please be advised we have identified an issue that is affecting service at your development. We are investigating the issue and updates will be added to this status page. Next update: 16:51 Kind Regards NOC team

Updates

  • 2026-05-18 17:02:00

    12 hours ago

    Dear Customers, Please be advised that we are arranging for an engineer to be deployed to site to investigate the fault further. Once the engineer is on site and additional information becomes available, we will provide a further update. Kind regards, NOC Team

  • 2026-05-18 16:48:28

    12 hours ago

    Dear Customers, Please be advised that we have identified the issue as being power-related to our equipment. Our internal team are continuing to investigate further, and we will provide another update as soon as more information becomes available. Kind regards, NOC Team

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