Incident

Completed

Start

Jun 10, 2026 9:11 am
10 hours ago

End

June 10, 2026 15:55
3 hours ago

Duration

6 hours, 44 minutes and 1 second

3 Updates

Area Affected

Multiple Locations

Bingham Point, Eardley Point, Gill Court, Ormsby Point, Sandham Point, Walpole Place, Arthur Grove, Burrage Road, Chapman Court, Dawson Close, Invermore Place, Richmond Place, Plumstead, Ruddstreet Close

Notice

Dear Customers, We are aware of an issue affecting your service We will update our status page once further information is available We apologise for any inconvenience caused.

Updates

  • 2026-06-10 15:55:01

    3 hours ago

    Resolved - 3rd Party Hardware Swap

  • 2026-06-10 14:32:46

    4 hours ago

    Dear Customers, Service has restored and we are now monitoring further from here. We apologise for any inconvenience this has caused and appreciate your patience.

  • 2026-06-10 10:47:21

    8 hours ago

    Dear Customers, Third-party engineers are scheduled to arrive at 2:00 PM today to carry out a hardware replacement. We will provide a further update on our status page as soon as more information becomes available. We apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

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