Incident

Completed

Start

Jun 25, 2026 6:56 pm
4 hours ago

End

June 25, 2026 21:57
1 hour ago

Duration

3 hours, 1 minute and 29 seconds

2 Updates

Area Affected

CityFibre

Notice

Dear Customers, We are investigating a loss of connectivity for customers on the Cityfibre network in the Birmingham area, we will provide updates as soon as we can. We apologise for any inconvenience caused. Kind Regards The NOC Team

Updates

  • 2026-06-25 21:57:29

    1 hour ago

    Dear Customer, Services were restored approx 20:50. We await details on the cause of the disruption and continue to monitor these services closely. We apologise for the inconvenience caused.

  • 2026-06-25 20:43:41

    2 hours ago

    Engineers are expected on site shortly to begin investigations. Once further information is provided we will update this status page. Again, we apologise for the inconvenience caused.

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