Incident
Completed
Start
Jul 10, 2025 11:49 am5 days ago
End
July 12, 2025 12:253 days ago
Duration
2 days, 36 minutes and 12 seconds2 Updates
Area Affected
Harworth House
Notice
Please be advised that we are aware of an issue affecting the area. We believe there is an issue with power where our equipment is located. A sparky has been dispatched to site by our contact on site. We will update our status page once further information is available. We apologise for any inconvenience caused.
Updates
-
2025-07-12 12:25:12
3 days ago
Resolved - Local Power Issue + 3rd Party
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2025-07-10 14:13:03
5 days ago
We have engaged with the sparky onsite. They have advised us the fibre internal and external has been damaged by onsite contractors. We are now tasking our 3rd party teams to engage with repairs. Given the extent of the damage we can not give an ETA as to when your internet will be back online. We will update our status page once further information is available. We apologise for any inconvenience caused.