Incident
Completed
Start
Jul 14, 2025 3:37 pm2 days ago
End
July 15, 2025 11:541 day ago
Duration
20 hours, 17 minutes and 22 seconds2 Updates
Area Affected
The Elms
Notice
Please be advised that we are aware of an issue affecting the area. We believe there is an issue with the fibre and we are engaging with our 3rd party. We will update our status page once further information is available. We apologise for any inconvenience caused.
Updates
-
2025-07-15 11:54:22
1 day ago
Fibre Break - Restored
-
2025-07-14 23:11:09
2 days ago
Please be advised that our 3rd party engineers have been to restore service this evening. We have seen service restored however we are awaiting the final root cause but this is likely to be an external fiber break on the network. We will monitor this service until the morning.