Albatross Close

Notice

Dear Customers, Please be advised we have identified an issue that is affecting service at your development. We are investigating the issue and updates will be added to this status page. Kind Regards The Noc Team

Updates

2026-08-21 09:18:35

8 hours ago

Dear Customers, Following the engineer visit, we are pleased to confirm that the fault has now been resolved and services have been restored. Our engineers identified a damaged fibre cable and a fibre break affecting the service. The necessary repair works were completed, with the fibre cables successfully spliced back together. Following the repair, all affected customers were brought back online with good light levels. Please retest your service at your earliest convenience. If you continue to experience any issues, please contact our Customer Service Team, who will be happy to provide further assistance. We sincerely apologise for any inconvenience caused and thank you for your patience and understanding. Kind regards, The NOC Team
2026-08-20 16:31:38

1 day ago

Dear Customers Please be advised engineers have been deployed to investigate this issue further, we are sorry for the inconveniences caused & we will provide further updates when one becomes available to us. Kind Regards The Noc Team,

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