Incident
Completed
Start
Sep 18, 2026 12:52 pm21 hours ago
End
September 18, 2026 16:4617 hours ago
Duration
3 hours, 54 minutes and 24 seconds1 Updates
Area Affected
Magnus Court
Notice
Dear Customers, Please be advised we have identified an issue that is affecting service at your development. We are investigating the issue and updates will be added to this status page. Kind Regards The Noc Team
Updates
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2026-09-18 16:46:44
17 hours ago
Dear Customers, We are pleased to advise that, following a visit from our engineers, your service has now been fully restored. The root cause of the issue was identified as a faulty device, which required a full replacement. We apologise for any inconvenience this may have caused and thank you for your patience and understanding while we worked to resolve the issue. If you experience any further issues following the restoration of your service, please reach out to our Customer Service Team, who will be happy to assist and support you further. Kind regards, The Noc Team