FreedomFibre - Stoke

Notice

We have identified an issue affecting customers connected via FreedomFibre in Stoke. The provider is aware of the issue and has engineers actively working to resolve the fault. At this time, we do not have an estimated time of resolution (ETA). We will continue to monitor the situation closely and provide further updates on this status page as soon as more information becomes available. We apologise for any disruption caused and appreciate your patience while the issue is being investigated and resolved.

Updates

2026-09-19 08:57:11

1 hour ago

Engineers have been working to restore services affected by this issue. The network configuration for affected customers has been rebuilt, and an emergency restart of key network equipment has partially restored services. Further investigation by Freedom Fibre has identified a network issue that is still affecting some customers. Engineers are continuing to work to resolve the remaining issues, with Freedom Fibre engineers returning this morning to continue troubleshooting and restoration work. Restoring services remains the highest priority, and we will provide further updates as more information becomes available. We apologise for the continued disruption and thank you for your patience and understanding.

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