Friars House, Fountain Court, High Wycombe, Buckingham Court

Notice

Dear Customers, We are aware of an issue affecting your service. We will update our status page once further information is available. We apologise for any inconvenience caused. NOC Team

Updates

2026-09-30 15:36:30

8 hours ago

Incident Resolved
2026-09-30 15:36:02

8 hours ago

Dear Customers, We are pleased to confirm that this site had returned at approximately 15:22pm. After engaging with the Managing Agent for the site where our equipment resides it was at this stage, the Managing Agent confirmed to our Noc Team at around 13:48pm that power was lost to the development resulting in our equipment going down resulting in a Total Loss Of Service. We have monitored the situation carefully & we are satisfied with the stability of the service to your development. Thank you for your patience whilst we were looking into this incident further, should you still have ongoing issues post restoration to the development - Please do not hesitates to contact our Customer Service Team in which we will troubleshoot your service further. Kind regards NOC Team.
2026-09-30 13:53:24

9 hours ago

Dear Customers, We have reached out to the Managing Agent where our equipment resides, they have confirmed that power has been lost & Investigations are underway. We will provide further updates once one becomes available. Kind Regards The Noc Team.

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