Incident
Completed
Start
Oct 2, 2026 9:35 am13 hours ago
End
October 2, 2026 14:159 hours ago
Duration
4 hours, 40 minutes and 55 seconds3 Updates
Area Affected
Beresford Gardens, Cobham Close, 22 Genotin Road
Notice
Dear Customers, We are aware of an issue affecting your service. We will update our status page once further information is available. We apologise for any inconvenience caused.
Updates
-
2026-10-02 14:15:55
9 hours ago
Fibre damage - Incident Resolved
-
2026-10-02 12:51:24
10 hours ago
Dear Customers, Engineers are due on site at 13:22pm We will provide a further update on our status page as soon as additional information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding.
-
2026-10-02 11:25:49
11 hours ago
Dear Customers, Third-party engineers are currently en route to the site to investigate a fault affecting the circuit. We will provide a further update on our status page as soon as additional information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding.