Incident

Completed

Start

Oct 2, 2026 9:35 am
13 hours ago

End

October 2, 2026 14:15
9 hours ago

Duration

4 hours, 40 minutes and 55 seconds

3 Updates

Area Affected

Beresford Gardens, Cobham Close, 22 Genotin Road

Notice

Dear Customers, We are aware of an issue affecting your service. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

  • 2026-10-02 14:15:55

    9 hours ago

    Fibre damage - Incident Resolved

  • 2026-10-02 12:51:24

    10 hours ago

    Dear Customers, Engineers are due on site at 13:22pm We will provide a further update on our status page as soon as additional information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding.

  • 2026-10-02 11:25:49

    11 hours ago

    Dear Customers, Third-party engineers are currently en route to the site to investigate a fault affecting the circuit. We will provide a further update on our status page as soon as additional information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding.

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