Incident

Completed

Start

Oct 17, 2026 12:16 pm
11 hours ago

End

October 17, 2026 22:12
1 hour ago

Duration

9 hours, 56 minutes and 16 seconds

3 Updates

Area Affected

Multiple Locations

Barford House, Coal House, Patron House, Pemberton House, Ryland House, Birmingham, Smith House

Notice

Service Disruption – Sherborne Wharf Development Dear Customers, We are aware of an issue currently affecting services at the Sherborne Wharf development. Our team is monitoring the situation, and we will update our status page as soon as further information becomes available. We apologise for any inconvenience this disruption may cause and thank you for your patience and understanding. Kind regards, Network Operations Centre (NOC)

Updates

  • 2026-10-17 22:12:16

    1 hour ago

    .

  • 2026-10-17 14:38:50

    9 hours ago

    Dear Customers, We are aware of an issue affecting services at the Sherborne Wharf development. A request has been raised for our Field Engineer (FE) to attend the site and investigate the issue. We will provide further updates as more information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding. Kind regards, Network Operations Centre (NOC)

  • 2026-10-17 12:23:31

    11 hours ago

    Dear Customers, This issue has been raised with the third-party provider for further investigation. We will update our status page as soon as further information becomes available. We apologise for any inconvenience caused and thank you for your patience and understanding. Kind regards, Network Operations Centre (NOC)

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