Incident

Completed

Start

Jul 21, 2025 6:25 pm
9 months ago

End

July 23, 2025 09:07
9 months ago

Duration

1 day, 14 hours and 42 minutes

2 Updates

Area Affected

Multiple Locations

Barford House, Coal House, Patron House, Pemberton House, Ryland House, Birmingham, Smith House, Broadwalk Apartments

Notice

Dear Customers, We have seen services go offline at these affected developments, we have initially identified this as an issue with the circuit feeding the building and raised actions for engineers to investigate. As we have updates we will publish them to this status page. We apologise for any inconvenience caused by the disruption and are working to restore connectivity as quickly as possible. Kind Regards 4THU Infrastructure Team

Updates

  • 2025-07-23 09:07:49

    9 months ago

    Service Restored - 3rd Party

  • 2025-07-22 09:34:12

    9 months ago

    We continue to work with our 3rd party and have been advised engineers will be attending site today. We do not have an ETA as of yet. We will update our status page once further information is available. We apologise for any inconvenience caused.

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