Incident
Completed
Start
Nov 9, 2026 4:44 pm23 hours ago
End
November 10, 2026 09:176 hours ago
Duration
16 hours, 33 minutes and 18 seconds1 Updates
Area Affected
Victoria Mill
Notice
Dear Customers, We are aware of an issue affecting your service. We have notified our partners at ITS, who are currently investigating the issue further. We will update our status page as soon as further information becomes available. We apologise for any inconvenience caused. NOC
Updates
-
2026-11-10 09:17:30
6 hours ago
Dear Customers, We are pleased to confirm that services are back online and are fully operational, services have been monitored since Yesterday evening & we are now satisfied with the outcome. We requested a root cause analysis with our Partners & we were informed that as precaution equipment required a direct replacement. We are sorry for the disruption this may have caused & if you have any further issues following this incident, please do not hesitate to reach out to our Customer Services Team where we would be happy to support you further. Kind Regards NOC Team