Multiple Locations

Sovereign House, St Domingo House, Plantagenet House, Tideside Court, Crales House

Notice

Dear Customers, We are aware of an issue affecting your service. 4th Utility have engaged with our 3rd party to investigate the service further, we believe this is a physical issue requiring 3rd party to visit on site. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

2025-09-15 11:24:23

7 months ago

Resolved - 3rd Party Infrastructure Issue
2025-09-10 14:34:22

7 months ago

We have recieved a new ETA for a full fix of around 2pm tomorrow as permits will need to be given to the council to ensure the 3rd party can work safely in the road. Works will also continue overnight as teams work around the clock to ensure service is restored.
2025-09-10 10:28:03

7 months ago

Our 3rd party have advised further works will need to continue tonight as this requires digging on the road and cannot be done during the day.

Back