Incident

Completed

Start

Sep 10, 2025 5:01 pm
6 months ago

End

September 18, 2025 17:50
6 months ago

Duration

1 week, 1 day and 49 minutes

2 Updates

Area Affected

Longhorn Avenue, North Point, South Point

Notice

Dear Customers, We are aware of an issue affecting your service. 4th Utility have engaged with our 3rd party to investigate the service further, we believe this is a physical issue requiring 3rd party to visit on site. We will update our status page once further information is available. We apologise for any inconvenience caused.

Updates

  • 2025-09-18 17:50:32

    6 months ago

    Resolved - 3rd Party Hardware

  • 2025-09-12 09:10:34

    6 months ago

    We continue to work with our 3rd party who have identified an issue, these works unfortuantly need scheduled downtime as they affect other services in addition to ours which is damaged. We are now trying to get an ETA for when this will be completed. We will update our status page once further information is available. We apologise for any inconvenience caused.

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